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Company Name

Informiam
Contact Information 925 N POINT PKWY

Alpharetta, GA   30005-5210
United States,
678-980-7413
Website http://www.informiam.com
Business Description Informiam is the pioneer in solutions that enable Fortune 1000 organizations to proactively manage their enterprise contact centers.
Product Description The Informiam Call Analyzer enables the proactive management of contact center issues by consolidating information from disparate data sources, correlating events and determining relationships between them, identifying the root causes of an event, and communicating issues directly to appropriate management for immediate action. It can reduce issue identification time by up to 90%, enable users to meet service levels without adding staff, improve revenue by minimizing business interruptions, and provide a unified view of all contact center operations.
Products
Informiam Call Analyzer
Company Type PRIVATE


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